Question 1

Is there a free plan?

Accepted Answer

Yes. Starter is free forever: storefront, bookings, dine-in (5 tables), and 20 products. No credit card required. Growth is KSh 2,000/month if you need more capacity.

Question 2

Does it work on WhatsApp Business?

Accepted Answer

Yes. RelayIQ connects via official WhatsApp Cloud API / Embedded Signup on the number customers already message.

Question 3

Can my team take over a chat?

Accepted Answer

Yes. The shared inbox keeps full history. AI pauses when a human joins.

Ecommerce on WhatsApp and the web